Ceibo Connect ("Ceibo Connect," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, process, and protect information when you visit ceiboconnect.com, submit our Free AI Assessment, or otherwise contact us.
1. Information We Collect
When you voluntarily submit our Free AI Assessment or contact us, we may collect information such as your name, business name, email address, phone number, industry, team size, and information you provide about your business, workflows, or operational challenges.
Our website and service providers may also process limited technical information necessary to deliver and secure the website and online services, such as IP address, browser or device information, and request data.
2. How We Use Information
We may use the information you provide to respond to your inquiry, evaluate potential automation opportunities, prepare for consultations, communicate with you about Ceibo Connect services, operate and improve our website and workflows, maintain security, and comply with applicable legal obligations.
3. AI-Assisted Assessment
Information submitted through the Free AI Assessment may be processed using artificial intelligence and automation tools to help Ceibo Connect prepare an internal analysis of potential business-automation opportunities. AI-generated analysis is used as an internal aid and may be reviewed by a person before recommendations, proposals, or other customer-facing materials are provided. Please do not submit passwords, financial account credentials, protected health information, or other highly sensitive information through the assessment form.
4. Service Providers
We use third-party service providers to operate our website and process inquiries. Depending on the interaction, these providers may include Cloudflare for website infrastructure, Make for workflow automation, OpenAI for AI-assisted analysis, and Google Workspace for business email and related services. These providers may process information on our behalf subject to their own contractual terms and privacy practices.
5. How We Share Information
We may share information with service providers that help us operate our business, process assessment submissions, communicate with prospects or clients, and maintain our systems. We may also disclose information when required by law, to protect rights or security, or in connection with a business transaction. We do not sell personal information for money.
6. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, providing services, resolving disputes, and meeting legal or contractual obligations. Retention periods may vary depending on the type of information and why it was collected.
7. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect information. However, no internet transmission, email system, or electronic storage method can be guaranteed to be completely secure.
8. Your Choices and Privacy Requests
You may contact us to ask about personal information we maintain about you or to request correction or deletion, subject to applicable law and legitimate business or legal retention requirements. You may also ask us to stop non-essential marketing communications.
9. Children's Privacy
Ceibo Connect's services are intended for businesses and are not directed to children under 13. We do not knowingly seek personal information from children under 13 through this website.
10. Third-Party Services and Links
Our website may reference or link to third-party websites or services. Their privacy practices are governed by their own policies, and Ceibo Connect is not responsible for the privacy practices of third parties that we do not control.
11. Changes to This Policy
We may update this Privacy Policy as our services, technology, or legal obligations change. When we make changes, we will post the updated policy on this page and revise the effective date.
12. Contact Us
For privacy questions or requests, contact privacy@ceiboconnect.com.